Frequently Asked Questions (FAQ)
Please refer to these FAQs before reaching out for order related questions. If you do not see the question you are looking for, please reach out to our customer support team at firstname.lastname@example.org - we offer 24/7 customer support and are eager to assist you with your order.
The SMPK Store is the gift shop at the St.Mina and Pope Kyrillos Coptic Orthodox Church. We have transitioned into an e-commerce format due to the limitations on in-person shopping due to the Covid-19 pandemic.
Orders can be paid for in-person at the Church of St. Mina and Pope Kyrillos located at 1699 Dundas St E,
Mississauga or upon delivery. Unfortunately we are unable to accept online payments at this time.
Orders can be picked up at the Church! Curbside pickup is available:
Friday: 4:30pm to 7:30pm
Saturday: 10:30am - 11:00am & 7:30pm - 8:30pm
Sunday: 10:30am - 11:30am
Please wait until you receive an email indicating that your order is ready for pickup. For special accommodations, please reach out to our support team with your order number.
Yes! We offer local GTA Delivery for orders over $50. Please have your payment method ready during the time of delivery. If you do not see this option at check-out this means you are out of our delivery zone. Unfortunately, we do not ship our products using a postal service at this time.
We have a 14-day hassle free return policy starting from the day you receive your order. Items that are applicable for return include products that are unworn, unopened and/or are in resellable condition. SMPK holds the right to refuse returns if these conditions are unmet. Products that are marked down are final sale. Gift cards are non-refundable.
This section pertains to Bezalel. Please note that although Bezalel and the SMPK store are affiliated, they are operated independently of each other. All Bezalel related inquiries can be emailed directly to [enter fadis email here]
For orders with personalized products, it may take up to 3 - 5 business days for your order to be marked as ready for pickup. You will receive an email when it's ready. For bulk packages, you will contacted by a member of our team for more information about your order including the delivery time frame.
Unfortunately, custom products ordered from Bezalel are non refundable.